Privacy Policy

INTRODUCTION

This Privacy Policy (“Policy”) explains how George C. Stylianou Law Office, (“we”, “us”, or “our”), collects, processes, stores, and protects personal data in connection with this website and services (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Policy. If you do not agree, you should refrain from using the Services.

INFORMATION WE COLLECT

We collect and process personal data necessary for providing our Services, either directly provided by you or automatically gathered through your interaction with our Site. This includes:

Identity and contact data: Fullname, email address, telephone number..
Flight and claim details: airline, booking reference, flight number, itinerary, travel documents.
Financial and transactional data: details of compensation payments made by airlines, your bank account details for the purpose of transferring your compensation (after deducting our commission), and related payment records.
Technical and usage data: IP address, browser type, operating system, access times, and website interaction logs.
Cookies and analytics data: session data, engagement metrics, and user behavior patterns.
We do not intentionally collect special categories of personal data unless provided by you in the course of a claim.

PURPOSES OF PROCESSING

We process your personal data exclusively for lawful purposes, including:

Assessing your eligibility for compensation under Regulation (EC) No. 261/2004 and related laws.
Communicating with airlines and other parties to enforce your claim.
Initiating legal proceedings if required to obtain compensation.
Processing payments and deducting our commission (35% for settled claims, 50% for claims requiring legal action).
Ensuring secure and efficient operation of the Site (via Wix.com and integrated services).
Complying with legal obligations under Cyprus and EU law.

LEGAL BASIS FOR PROCESSING

We process your personal data on the following bases under the General Data Protection Regulation (EU) 2016/679 (GDPR):

Consent (e.g., when you submit your details via our claim form).
Performance of a contract (to provide our Services and represent you before airlines and courts).
Compliance with legal obligations (accounting, tax, and regulatory requirements).
Legitimate interests (operating and improving our Services, preventing fraud, protecting rights).

DISCLOSURE TO THIRD PARTIES

We share your personal data only when necessary for providing the Services or fulfilling legal obligations. Third parties may include:

Airlines and their representatives: for claim submission and correspondence.
Lawyers, courts, and enforcement authorities: if legal proceedings are required.
Service providers and processors:
Wix.com.: Our entire website and related Services are hosted and operated through Wix, which provides us with the platform, hosting, storage, payment processing, analytics, and security infrastructure necessary to deliver the Services. Wix acts as our primary data processor under GDPR, and all data you provide through our Site is stored and processed via Wix’s secure systems.
We do not sell, rent, or otherwise commercially share your personal data. Any transfers to third parties are strictly limited to those required by law or to fulfill our contractual obligations to you

DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting, or reporting obligations.

Claim-related data is retained for the period required to resolve the claim and any related legal proceedings.
Financial records are retained for the period required by Cyprus law (typically 6–10 years).
Technical logs may be stored for shorter periods for security purposes.

When data is no longer required, it will be securely deleted or anonymized.

DATA
SECURITY

Our website and Services are hosted and operated entirely through Wix.com Ltd., which provides the technical and organizational measures necessary to protect your personal data. Wix implements industry-standard safeguards, including:

Encryption of data in transit and at rest (SSL/TLS and secure storage).
Access controls and authentication protocols to prevent unauthorized access.
Redundant backups and recovery systems to protect against data loss.
Continuous monitoring and threat detection to mitigate risks.

While Wix applies robust security standards, no online system can guarantee absolute protection. By using our Services, you acknowledge and accept this inherent risk.

YOUR RIGHTS UNDER GDPR

You have the following rights under EU data protection law:

Right of access to your personal data.
Right to rectification of inaccurate or incomplete data.
Right to erasure (“right to be forgotten”).
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent (where processing is based on consent).
Right to lodge a complaint with the Office of the Commissioner for Personal Data Protection (Cyprus).

Requests to exercise your rights may be sent to: info@stylianoulaw.com

CHILDREN’S PRIVACY

Our Services are intended for individuals over the age of 18. We do not knowingly collect data from children under 18. If we become aware that such data has been collected, we will take steps to delete it immediately.

INTERNATIONAL DATA TRANSFERS

As our Site is hosted on Wix.com and integrated with third-party services, your data may be transferred outside the EU. In such cases, transfers are safeguarded through adequacy decisions, standard contractual clauses, or other lawful mechanisms under GDPR.

DO-NOT-TRACK FEATURES

Our Site does not currently respond to “Do Not Track” (DNT) signals, as no standard has been adopted in the EU. Should such a standard be implemented, we will update this Policy accordingly.

CHANGES TO THIS POLICY

We may update this Policy to reflect legal, regulatory, or operational changes. The most recent version will always be available on our Site with the date of the last update.

CONTACT US

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Theodosis Stylianou
John Kennedy 56, 1076, Nicosia, Cyprus
Email: info@stylianoulaw.com
Phone: +357 99278543